Shipping policy
PippinKids, we are committed to delivering your orders quickly, safely, and efficiently.
Processing Time
All orders are processed within 1 to 3 business days. Orders are not processed or shipped on weekends or holidays.
In case of high order volume, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.
Shipping Time
We currently ship within the United States.
Estimated delivery time:
- Standard Shipping: 4 to 7 business days
Delivery times may vary depending on your location and external factors such as weather, carrier delays, or peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order using the tracking link provided in the email.
Shipping Address
Please ensure that all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
PippinKids is not responsible for delays caused by shipping carriers. However, if your package is lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Damaged Items During Shipping
If your order arrives damaged, please contact us immediately at pippinkids.official@gmail.com with your order number and clear photos of the item.
We will review the issue and arrange a replacement or refund if applicable.
Contact Information
Email: pippinkids.official@gmail.com
Phone: +1 346-861-3858
Business Address
PippinKids
2300 Magnolia St
Brownwood, Texas, United States